If you get a white screen when you launch the Chess Viewer, follow the steps on this page.
Some versions of the "SBC" or "Yahoo" browser do not work with the Java Chess Viewer.
We recommend Firefox (formerly Netscape) which you can download for free here:
http://www.mozilla.com/en-US/firefox/
We do not recommend the AOL browser because it limits screen space. Try Firefox or Internet Explorer instead.
There is an easy way to find out if Java is installed correctly.
Go to http://www.java.com. You'll see a title that says Java Software Free Download. Two lines below that, there is a link at the end of the line that says "Verify Installation". Click that to see if you have the current version of Java. If you are not current, use the Download Now link to update your Java version.
You may need to tell your Web Browser that it has permission to use Java.
If you are using Internet Explorer, go to Tools - Internet Options - Security and click "Custom Level" and go down to SCRIPTING and turn on
"Active Scripting" - ENABLE
and
"Scripting of Java Applets" - ENABLE
... and click "Save Settings".
Make sure your browser is allowing "Popups" when you load the Chess Viewer.
Zone Alarm, Norton Utilities, and other firewalls can interfere by blocking Active Content.
Try setting permissions for the domain (main.uschess.org) in your Firewall. Allow "Active Content".
For additional assistance, Use This Form to contact Chess Magnet School.
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